It was in the mid-1980s that mobile phones became popularised and began to be widely used. As these electronic devices have become an integral part of our daily lives, we have seen that many previous practices such as letter writing became extinct.Technology is killing face-to-face interaction and quality time. Needless to say, these devices have made us take social relationships to be granted to such an extent that reaching out to a person via a handwritten personal note has grown to be an extravagant gesture of care nowadays.Let me get right to the matter of discussion. If you hold a position in a business venture, you will know how important it is to maintain a vast number of customers. Have you ever thought of the moving effect a thank you note could make on your customers or colleagues? If the answer is no, then it’s about time you did.
Why Colleagues Relationships?
It would be best if you kept in mind that time spent building better business relationships between colleagues is never lost time. When you do so, please rest assured that it will go a long way in increasing your level of professional satisfaction and boosting your bottom line with your friends in the business.You’ll never go wrong by giving a heartfelt note of thank-you to someone with whom you work or do business. it is human nature; people never get tired of hearing the words “thank you.”
Why Customer Relationships?
Building and maintaining good customer relationships is important due to countless reasons. In a competitive environment, retaining your customers is very important because not losing your business is as important as growing your business. Your customers are your best publicists; let’s face it, customers’ approval of your business is more effective than billboard advertisements. While advertisements approach the ‘public’ on a general level, mouth marketing appeals to potential customers on a more ‘personal’ level. Growing a good customer relationship is similar to any social relationship; it requires patience and genuine gestures. In the long term, it has been proved that it is more costly to gain new customers than to retain existing customers; so, let’s try everything we can to keep them, right?
How To Maintain Good Relationships With The Customers?
As we have already established the fact that keeping your customers interested and happy with your service is one of the key points in growing your business, let’s get to the question of how to maintain good relationships with the customers. It obviously starts with the service you provide, the choice of words, and body language. Please do not make the customers feel that you are merely doing your job; engage in doing business with them with interest, help them make the most out of this service, and treat them with kindness; nobody wants to do business with grumpy people.If you don’t make the customers feel that they are valued, the chances are that they might never come back again.It would help the process a lot if you get to know customers’ preferences in the manner of doing business; it will make the process more personalized to them. This doesn’t just concern the salespersons, but every single employee of the company. No matter their position, every employee should keep in mind that the customers should have an incredible and memorable experience of doing business with them. Even while on our best behavior, mistakes are bound to happen; it’s only human nature; none of us are perfect. But accepting and apologizing for the mistakes made are as important as trying not to make any mistakes.Once the customers realize that the shopping experience has been made to fit them, they tend to stay. It does not stop there; they would recommend your business to their close friends and family; more happy customers mean more business!The important ‘commandments’ (yes, you heard me right; because they are super important people!!) we have discussed until now concentrates on the dos and don’ts while the customers are engaged in doing business/ shopping.I wonder, can we have any effect on how they feel even after they’ve left the place? Yes, there is! The almost extinct art of letter writing and handwritten notes are here to save your business. Let’s learn more about the craft and its relevance.
Handwritten Notes vs. Electronic Mails
Well, it’s understandable how people question the relevance of handwritten thank you cards while you can just send an email; I agree that in the era of technology and abbreviations, thank you notes may be seemingly out of fashion, but they are a very effective way of maintaining a good impression on your customer. Tell me, when was the last time you read an email sent to you from your favorite shop? I know I don’t read them. So many of these electronic mails just go into my trash folder because that’s what they are; TRASH. These Emails lack the touch of humane emotion; they lack the feel of a person reaching out to another person. People certainly don’t want to read a thank you mail sent by some automated system. Computer-generated messages are so common nowadays that a handwritten thank you note has the potential to go a long way. While being an expression of gratitude and politeness, it also contributes to your company being assessed in a positive light. The thank-you notes, and its unique status, its separation from the system-generated combination of words certainly leave a mark on the customer’s mind. Even though they are, in fact, a marketing strategy, it doesn’t reflect as one; it’s seen as something personal between the customer and the company. A thank you note greatly influences how the customer feels about the shopping experience even after it’s over. It serves as a sort of memoir after he/she gets home and unpacks the products, etc.These notes thank the customer in a genuine manner that is highly likely to make a good lasting impression. They also make the customer feel valued and not like just one among the thousand customers. This feeling of attachment and reception of exceptional services combined will be enough to make your customer stay. It is a great way to up your game if your business is struggling; maintain your current customers by giving them a great shopping experience and a handwritten thank you note for them to remember your services as irreplaceable. It is, however, easier said than done. Investing a couple of hundred hours to make detailed and personalized handwritten notes while you could use that time to save your sinking company seems like a bad decision. But there is an alternative for you to explore; there are services online that help you generate automated thankyou notes.handwrytten.com offers great services in this arena if you want to step up your game. The notes are written in real pen by a robot, so you don’t have to worry about the notes losing the quality of ‘handwritten,’ and you can save time by not actually writing these.These notes are virtually indistinguishable from human writing. If you are more interested in knowing about handwritten notes for business, I suggest you read this article on The importance of Thank You for Your Business Note.If you are reading this article on your way to work or on your five-minute break and can’t afford to spend more time reading another article, I will provide some basic information about the service provided by ‘Handwrytten’ in this article. This service includes handwritten thank you cards, gift cards, birthday cards and more. If the assurance of these notes being ‘indistinguishable from human writing’ is not enough, you can make it even more authentic by uploading your own handwriting, allowing the service to replicate it. It is not ‘one card at a time kind of hard to use; it provides bulk imports easily and smoothly. Now, presenting my favorite feature: automate your message (take note, people, this could be handy in personal relationships as well!), never miss a birthday again, you can pre-schedule when to send a particular card.You can design new ones as well if you belong to the creative bunch. There are also various packages and pricing plans available, suiting your needs and budget limits.
With all the tips you learned today, I feel like your business will grow enough to get a platinum subscription of thankyou notes!Stand out, adapt and make a statement by giving handwritten thankyou cards to your customers; let them know that you appreciate their loyalty. Take time and effective steps to maintain a good relationship with your customers, and thank you cards are sure winners!