Refunds & Returns

Refunds & Returns

Returns

Our pol­i­cy lasts 30 days. If 30 days have gone by since your pur­chase, unfor­tu­nate­ly, we can’t offer you a refund or exchange. To be eli­gi­ble for a return, your item must be unused and in the same con­di­tion that you received it with the tag still on. It must also be in the orig­i­nal pack­ag­ing. To com­plete your return, we require a receipt or proof of pur­chase.

Refunds (if applicable)

Once your return is received and inspect­ed, we will send you an email to noti­fy you that we have received your returned item. We will also noti­fy you of the approval or rejec­tion of your refund. If you are approved, then your refund will be processed, and a cred­it will auto­mat­i­cal­ly be applied to your cred­it card or orig­i­nal method of pay­ment, with­in a cer­tain amount of days.

Late or miss­ing refunds (if applic­a­ble) If you haven’t received a refund yet, first check your bank account again. Then con­tact your cred­it card com­pa­ny, it may take some time before your refund is offi­cial­ly post­ed. Next, con­tact your bank. There is often some pro­cess­ing time before a refund is post­ed.

If you’ve done all of this and you still have not received your refund yet, please con­tact us at [email protected]

Sale items (if applicable)

Only reg­u­lar priced items may be refund­ed, unfor­tu­nate­ly, sale items can­not be refund­ed. Exchanges (if applic­a­ble) We only replace items if they are defec­tive or dam­aged. If you need to exchange it for the same item, send us an email at [email protected]  and send your item to: 841 Fos­ter Ave, Coquit­lam, BC, Cana­da Ship­ping To return your prod­uct, you should mail your prod­uct to: TO: seize your life today 841 Fos­ter Ave, Coquit­lam, BC, Cana­da Unless a dif­fer­ent address is not­ed on the return label. You will be respon­si­ble for pay­ing for your own ship­ping costs for return­ing your item. Ship­ping costs are non-refund­able. If you receive a refund, the cost of return ship­ping will be deduct­ed from your refund. Depend­ing on where you live, the time it may take for your exchanged prod­uct to reach you may vary. If you are ship­ping an item over $75, you should con­sid­er using a track­able ship­ping ser­vice or pur­chas­ing ship­ping insur­ance. We don’t guar­an­tee that we will receive your returned item.
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